Fuel customer-obsessed product innovation by monitoring usage telemetry, NPS surveys, community sentiment, and market research data. When unmet needs or experience gaps are detected, the Business Observability platform triggers the creation of research SpikePlans, schedules customer interviews, and notifies product teams to prioritize enhancements like streamlining workflows or addressing usability issues. Continuous validated learning on what pleases customers keeps your roadmaps focused on driving adoption and growth.
