Operations & Enablement

Enable organizational excellence by monitoring operational data spanning systems, process flows, and employee activity streams. Surfacing inefficiencies like redundant tasks apt for automation, resources overloaded with ad-hoc requests, or frequently accessed tribal knowledge content apt for self-service. It is becoming essential to automate workflows and then trigger enablement actions—from provisioning software bots and scheduling training sessions to updating knowledge bases and checklists, streamlining processes in real-time.